How does Safe Return work?
Our smart ID tags are designed to give families peace of mind by making it simple to reconnect with loved ones—whether that’s a child, an adult with cognitive challenges, or a much‑loved pet. Each tag is securely programmed with emergency contact details and worn comfortably as a wristband for people or a collar tag for animals. If the wearer ever becomes lost or disoriented, help is only a scan away. Anyone with a smartphone can scan the tag to instantly access the emergency contact information, allowing them to reach you quickly and safely. There’s no app to download and no complicated steps—just a fast, reliable way to ensure the right people are contacted when it matters most. Our mission is to provide a simple, modern safety solution that fits seamlessly into everyday life. With our smart ID tags, you can feel confident knowing that support is always within reach.
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Do I need to fit batteries or recharge the tag?
Our smart tags offer a wonderfully simple, reliable way to share essential information because they never need batteries, charging, or maintenance. It draws tiny amounts of power from the device that scans it, so it’s always ready to use—no matter how long it’s been on a wristband, keyring, or collar. That means nothing to replace, nothing to recharge, and nothing that can run flat at the moment you need it most.
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Is my data stored on the tag?
The tag itself never holds any personal details about your loved one. Instead, it simply provides a secure, encrypted link to information stored safely on our servers. That data is protected by authentication keys, meaning it can only be accessed at the exact moment the tag is scanned by someone nearby. This approach keeps sensitive information off the tag, reduces risk if it’s ever lost, and ensures that only authorised, real‑time scans unlock the details that help bring someone safely home.
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Do the tags track the wearer's location?
SafeReturn tags are designed to protect without intruding. They don’t include GPS or location tracking, which would require expensive, battery-powered technology. Instead, they offer a simple, passive way to share vital information only when scanned—so wearers never need to feel watched, monitored, or restricted. This means people can move freely and independently, knowing help is available if needed, without sacrificing their privacy or autonomy
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How much information do I share?
You decide exactly how much information is shared when someone scans your loved one’s tag. At a minimum, it can show an emergency contact number—but you can also choose to include their name, photo, dietary needs, allergies, medical conditions, or any other details that would help someone care for them safely and kindly while they wait to be brought home. This flexibility means you stay in control, sharing only what’s necessary to protect your loved one without compromising their dignity or privacy. And unlike traditional etched tags, you can update this information whenever and wherever you need to.
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